Service 03 of 08

Security Awareness Training

Industry estimates suggest more than 90% of cyberattacks involve human error. We turn your employees from your biggest risk into your most reliable line of defence — with short, engaging training and continuous phishing simulations.

Why Your People Matter More Than Your Firewall

Cybersecurity vendors love to talk about technology. But the data consistently points one direction: people are the most reliable attack surface. Phishing, social engineering, accidental data exposure, weak password reuse — all human-mediated, all preventable, all underprotected.

Good training cuts phishing click rates from a baseline 25–35% down to under 5% within 12 months. Bad training — annual hour-long webinars, slide decks no one reads — does nothing. The difference is frequency, brevity, relevance, and feedback timing.

90%+

of attacks involve human action

<5%

phishing click rate after 12 months

5–10 min

per training module — designed for busy people

What's Included

Programme design, content, simulations, tracking — fully managed.

Monthly security training modules (5–10 minutes each)
Role-based training (general staff, finance, executive)
Phishing simulations across 6 attack types
Immediate teachable-moment after failed simulations
Per-employee pass/fail tracking and history
Annual onboarding training for new hires
Compliance attestation logs (HIPAA, NAIC, FTC, CMMC, PCI)
Custom phishing campaigns matched to your industry
Quarterly progress reports to leadership
Reporting on click rate, report rate, and trend over time
Branded landing pages (in your company colours)
Multilingual content (English, Spanish, French and more)

How It Works

A continuous programme, not a one-off event.

1

Onboard

We import your team from M365 / Workspace, group people by role (finance, executive, general staff), and schedule the first month of training.

2

Train

Short modules drop in their inbox monthly. Topics rotate: phishing, password security, wire fraud, social engineering, data handling, remote work, AI-aided attacks.

3

Test

Realistic phishing simulations target your team — varied frequency, varied difficulty, varied attack types. Modelled on actual attacks targeting your industry.

4

Coach

When someone clicks, they land on an instant explainer page. No shaming. The lesson sticks because it&apos;s timed to the moment, not three weeks later in a meeting.

5

Report

Quarterly executive summary shows click rate trend, report-rate trend, riskiest departments, and recommended focus areas for the next quarter.

DIY vs Managed Training

Why annual lunch-and-learns don't move the needle.

DimensionDIY / Annual TrainingKapacyber Managed
FrequencyAnnual lunch-and-learnMonthly micro-learning
Phishing simulationsRare or noneContinuous, varied, realistic
TrackingSign-in sheetPer-employee timestamped logs
Compliance evidenceIncompleteAudit-ready, exportable
Content updatesStatic, stale fastLibrary updated monthly with new threats
EngagementBoring slidesShort, varied, often funny
Improvement over timeUntrackedClick rate typically drops 80%+ in 12 months

Platforms We Operate

We use industry-leading awareness platforms — and we run them actively, not just license them.

KnowBe4Proofpoint Security Awareness TrainingHoxhuntCofense (where required)

Built For

  • • Businesses of any size with employees who use email
  • • Regulated industries needing documented training
  • • Cyber-insured businesses (insurers require it)
  • • Teams that have been phished before
  • • Companies hiring quickly — onboarding becomes consistent

Not Built For

  • • Single-person businesses with no team to train
  • • Companies looking for one-and-done compliance check (it doesn't work)

Frequently Asked Questions

How long does the training take per employee?

Monthly modules are 5–10 minutes each. Annual onboarding is 30–45 minutes. We deliberately keep sessions short — research consistently shows that micro-learning beats long-form for retention and compliance.

What if employees fail a phishing simulation?

They get an immediate, friendly teachable-moment landing page explaining what they missed. No shaming, no punishment. We track click rates over time and report trends — the goal is improvement, not blame.

Will my employees hate this?

Done badly, yes. Done well — short, relevant, role-based, with humour — it actually rates well. Our content libraries are built by people who've sat through bad corporate training and refused to make more.

Can you train executives differently?

Yes. Senior staff and finance teams get advanced modules covering whaling, wire-fraud red flags, and approval-process attacks. The training is role-based, not one-size-fits-all.

Does this satisfy compliance training requirements?

For HIPAA, FTC Safeguards, NAIC Model Law, PCI, and CMMC Level 1/2: yes. Each completion is logged with timestamp, employee, module, and score — exactly what auditors ask for.

Train Your Team in 5 Minutes a Month

Free assessment. We'll show you a sample training calendar, the compliance reporting, and a real phishing-simulation campaign.

Book Free Assessment